Inglite
Support · Last updated 2026-06-07
WhatsApp +1 307 998 5811 or email TrekChina@inglite.ai — we usually reply within 24h. In China? WeChat j_top_x.
Quick help
- AI not responding? Check your connection. The Offline Kit (phrases,
emergency numbers, your cards) works without signal.
- Payments failing in China? Open Tools → Payment for step-by-step fixes.
- Booking a trek? Tap "Request to book" on an experience, then add us on
WeChat to confirm and arrange payment with the local operator.
- Delete your data? Me → Delete account (server-side), and delete on-device
items in Me, or delete the app.
FAQ
- Do I need an account? Sign in with Apple is recommended (it saves your
data and lets you manage bookings). A guest mode may be available.
- Is my passport uploaded? No — it stays on your phone (on-device OCR only).
- Does it work without a VPN? Yes — Inglite runs on China-based servers and
works on any connection in China.